Return & Replacement Policy

At Blooms & Things, we take pride in delivering fresh, beautiful arrangements handcrafted with care and love. If something isn’t quite right with your order, we’re here to make it right—because your satisfaction means the world to us.

Your Satisfaction Is Our Priority

We stand behind the quality of our work. If your order doesn’t meet expectations, please contact us within 48 hours of delivery. We’ll gladly work with you to resolve the issue quickly and kindly—whether that means a replacement, store credit, or refund.

Reach out to us at (209) 736-6771 or bloomsandthings@gmail.com. We may kindly ask for a photo to better understand the concern and ensure we improve our service moving forward.

We are happy to make things right if:

• Your order does not meet the expectations of our usual quality
• Incorrect items were delivered
• The order was not delivered as promised

We care deeply about every customer experience and want every delivery to reflect the joy and beauty we strive to share with our community. Thank you for supporting our small, family-run flower shop in the heart of Calaveras County.